Product: UMP
Level: Junior/Regular
Contract: B2B/UoP
Location: Krakow/remote
Salary UoP: 4 100 - 7 500 PLN
Salary B2B: 5 000 - 9000 PLN
Holiday: 20+ paid days
As a Support Engineer you will help us ensure we keep our Service Level Agreements (SLA) of our applications deployed globally for AVSystem consumers. You will be performing 1st line of support duties and handling escalations to 2nd/3rd lines of support. You will specialise in supporting the Unified Management Platform (UMP), which is AVSystem’s flagship product targeted at telecoms.
This is a good start to take over more advanced business or technical roles at a later stage by transitioning to Technical Account Manager role in Project Management Office or support our Site Reliability Engineers in monitoring and administration of UMP product.
Responsibilities
Qualifications
What we offer
Product: UMP
Level: Junior/Regular
Contract: B2B/UoP
Location: Krakow/remote
Salary UoP: 4 100 - 7 500 PLN
Salary B2B: 5 000 - 9000 PLN
Holiday: 20+ paid days