Streamline service activation and CPE management
Fully automated end-to-end CPE management
Compliant with TR-069, TR-369 & more industry-standard protocols
Unlimited flexibility to perfectly match every Telco & ISP’s needs
On-premises or cloud-based implementation
Vendor agnostic - supports all CPE on the market
Join 300+ telecom leaders who brought CPE management to the next level:
ACS in a nutshell
- Zero-touch provisioning
- Device configuration
- Mass firmware upgrade
- Monitoring of various services (LTE, CBRS, DSL, Speed Test, Bandwidth, WiFi Mesh, VoIP, and more)
- Customer Care Interface
Support all access technologies in a single management platform
Copper
xDSL
HFC
ETTx
Fiber
FTTx
xPON
XGS-PON
Wireless
5G
LTE
3G
CBRS
State of the art TR-069 / TR-369 device management
Multi-protocol device management engine
TR-069, TR-369, TR-143, TR-471 and protocol extensions: SNMP, CLI (SSH / Telnet / TL1), Netconf
Robust group management
Mass configuration rollout, FW upgrade campaigns, operational monitoring
Flexible integration
API integration (REST, SOAP), Identity & Access Management, runtime application scripting
Carrier grade capacity proven on 300+ deployments
Multi-node, highly available (HA) horizontally scalable architecture capable to handle 10mln+ CPEs
Subscribers' WiFi experience focused
Meaningful KPIs, high-frequency polling, compatible with the CPEs in the field, no firmware customization required
Built-in fleet monitoring
Tracking of historical device performance and aggregated population insights
Flexible deployment options
On-premises ACS
A platform to fulfill the most diverse needs of:
Data governance
Security
Deployment strategy
Business process integration & network automation
Infrastructure
Solution delivered on customized network & hardware architecture, designed per customer requirements (including: bare metal, VMs, private or public cloud)
Cloud ACS
Flexible SaaS to accelerate your growth:
Ready to use from day 1
Pay as you grow, start with a single CPE
No need for any hardware investment
Free regular system upgrades, with the latest roadmap features
Infrastructure
Public cloud hosted in Google Cloud Platform
Site-to-site VPN
Discover our clients' success stories, achieved with our expertise and product flexibility:
AVSystem’s UMP turned out to be the best solution for our specific service provisioning requirements and planned improvements in customer service. The deployment of AVSystem’s UMP enabled us to enrich our provisioning process and was done within the desirable deadlines and without disruption of any remaining business processes.
Senior Manager Wireline Engineering/Infrastructure, Sunrise Switzerland
AVSystem's support team enabled successful migration. Lattelecom can confidently recommend AVSystem as a solid and reliable supplier and experts in their field. AVSystem's services delivering model is exemplary of the model which we would like all vendors to aspire.
With AVSystem’s help, Conway TV can perform device provisioning and monitor the quality of our services with the click of a single button. Smart device grouping in AVSystem's ACS enabled us to organize our work more efficiently. AVSystem’s platform has been fully personalized to meet our requirements.
Technical Director, Conway TV
Explore more success stories of our clients:
Success storiesPlanning to migrate your platform?
Let us guide you through the process with our reliable and proven track:
Have questions about migration? Contact us for a tailored advice.
Enjoy an open ecosystem
We recognize your network's complexity and diversity and we are always ready to deliver solutions that perfectly match your needs.
Level up your ACS with perfectly integrated product ecosystem
Customer Experience Management
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TR-471 speed tests / TR-143 & WiFi
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Proactive monitoring / alerting & automatic issue resolution
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Automated troubleshooting scenarios
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Comprehensive API for end customer self-resolution, pre-integrated with the mobile application
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Customer Care intervention analytics
Increase your customers’ satisfaction
Mesh WiFi network insights
Fewer customer calls
Rapid Customer Care onboarding
Ready to improve your customer experience? Contact us for more information
Activation & Interoperability
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Enhance OSS systems through end-to-end automation, spanning installation, access layer activation, and provisioning
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Implement a unified API for comprehensive order management, automating activation, modification, suspension, and termination of FTTH/DOCSIS services for end customers
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Incorporate flexible runtime scripting and seamless integration in both upstream and downstream processes to accommodate diverse business requirements
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Monitor activation success/failure rates, provide retry capabilities, and generate detailed reports to ensure a comprehensive overview of the process
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Achieve unified activation across all DOCSIS and Packetcable standards and flows, with the option to leverage AVS DHCP capabilities
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Enable FTTH interoperability by supporting activation through NMS or directly via OLT CLI, facilitating the use of different OLT CLI and ONT vendors
Streamline your operations
End-to-end service activation
Flexible network automation & order management
Cross-vendor OLT/ONT interoperability
Access layer assurance
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Integrate all access technology devices, such as OLTs, CMTSes, MSANs, DSLAMs, eNodeBs, into a single platform
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Manage performance, detect anomalies, and perform proactive/predictive maintenance
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Handle alert management at system, group, or customer level, with aggregation, correlation, and filtering. Dispatch alerts to umbrella systems or directly notify end-customers
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Maintain network topology awareness with multiple aggregation hierarchies based on location, service type, and technology
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Ensure smooth integration with NMS/BSS/OSS and ticketing systems for efficient operations
Streamline your operations
Single pane of glass for heterogeneous networks
AI-powered proactive service assurance
Diverse data aggregation and correlation
We can be your next success heroes.
Let us know about your pain points.
Discover more
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