Broadband Service Assurance Platform
Identify, analyze and prevent network issues
Broadband Service Assurance Platform (BSAP) is a system for customer care and network operation centers (NOCs) that drastically reduces mean time to repair (MTTR) of telecommunications systems by using monitoring of the access network devices (OLT/CMTS/DSLAM/MSAN/eNodeB) and AI-driven fault prediction.
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Challenge
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Broadband Service Assurance Platform

Act fast on network issues to deliver highest service level agreement (SLA) standards
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Challenge
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Broadband Service Assurance Platform

Move from manual and reactive to AI-powered proactive maintenance
Cost reduction guarantee with personalized service assurance
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Challenge
Since each telecom system and network is complex in its unique way, it’s surprisingly hard to find off-the-shelf tools that work and even harder to integrate them with each other. And without the possibility to proactively solve major network issues and avoid downtime, it's extremely difficult to ensure customer satisfaction despite large customer care/NOC investments.
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Broadband Service Assurance Platform
On top of the market-leading Broadband Service Assurance Platform you get access to integration services to perfectly fit the platform into your infrastructure landscape e.g. by creating dedicated BSS-driven metrics. This personalized integration reduces friction and speeds up the work of the customer care/NOC departments, which results in decreased operational costs along with customer-winning levels of service quality.
YOUR RETURN OF INVESTMENT
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Less downtime, reduced MTTR and smaller number of maintenance actions
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Cost savings on technical staff hiring, training, manual interventions and customer care/NOC operations
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Improved quality of service driving higher customer satisfaction and lowering churn rate