Broadband Service Assurance Platform (BSAP) is a system for customer care and network operation centers (NOCs) that drastically reduces mean time to repair (MTTR) of telecommunications systems by using monitoring of the access network devices (OLT/CMTS/DSLAM/MSAN/eNodeB) and AI-driven fault prediction.
Act fast on network issues to deliver highest service level agreement (SLA) standards
Move from manual and reactive to AI-powered proactive maintenance
Cost reduction guarantee with personalized service assurance
Less downtime, reduced MTTR and smaller number of maintenance actions
Cost savings on technical staff hiring, training, manual interventions and customer care/NOC operations
Improved quality of service driving higher customer satisfaction and lowering churn rate