The User Services Platform (USP) is a new device management protocol that enables faster, more efficient, and reliable monitoring, controlling, and management of connected devices. It can help telcos develop new services, such as managed WiFi, mesh networks, or smart home.
Developed by the Broadband Forum, User Services Platform (also known as TR-369) is a natural evolution of the well-known and widely applied CPE Wan Management Protocol (TR-069) that has been adjusted to the current needs of the telco industry.
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Thanks to open sessions, the User Services Platform allows for advanced telemetry and continuous device monitoring. Use this in combination with machine learning and artificial intelligence to get even better insights about your network.
With multicontroller architecture, your customers can now be “field engineers,” too. Create self-care portals to give them agency over their devices and watch the quality of experience grow as the number of support calls decreases.
Your customers expect perfect coverage throughout their house – and you can give them just that. The User Services Platform facilitates building and managing mesh networks to improve the quality of experience.
Designed to support connected networks of IoT devices, the User Services Platform allows you to develop a premium smart home offer for your customers, moving your telco services to the next level they expect.Download now
The new protocol comes with new architecture where multiple controllers can be subscribed to a single agent (device). This means multiple management servers can manage, troubleshoot, and control different services on a single device, fostering provider partnership.
Unlike with its predecessor, where the session was always initiated by the device and kept as short as possible, in the User Services Platform it’s possible to keep the sessions alive. This allows for continuous device monitoring and advanced telemetry.
USP replaces CWMP connection request mechanism with an efficient binary CPE-to-management server communication and lightweight protocols. This reduces the overhead and makes the communication use orders of magnitude less bytes.
AVSystem is a brand that has been trusted by over a hundred telco customers all over the world. Just like the Broadband Forum, we too have over a decade of experience in working with the CWMP protocol and millions of devices managed by our platform.