Monitoring network performance at all stages is crucial for telecoms. If you do it right, it will save you a lot of problems down the road and a lot of money otherwise wasted on unnecessary downtime and slowdowns.
This is why telecoms look for end-to-end solutions that will help them visualize their networks and track their performance. With us, you can monitor CPEs, customer edge (CE) routers, as well as access network devices (OLT, eNodeB, CMTS, DSLAM, MSAN), all from a single place.
Observing general link consumption is crucial for maintaining a healthy network, as is paying attention to any outliers. Intensive network use by any particular device may indicate potential abuse, while devices that are idle may be experiencing issues that prevent them from normal operations.
Thanks to our solutions, you can assess consumption data either with SNMP-gathered byte counters or by using CPE-specific upload/download diagnostics. Besides categorizing individual services and being able to observe their history, you can easily visualize the trends across your whole device population, i.e. periods of the day with peak data usage.
To be able to act fast when issues arise, you need to understand how your network works. To do that, you should have a clear overview of all its elements and their connections. This is why with our solutions, operators can see the network topology right on the main system dashboard.
The topology shows all the essential performance monitoring components: availability, notifications, and data consumption. Add to that a geographical map and an integrated alert console that is just two clicks away and you have found the one place to supervise your whole network performance.
Receiving alerts is one thing – staying on top of them is another. As our network performance monitoring solutions are tailored to telecoms’ needs, our notification systems are tailored to their NOCs. Team can see alerts for device groups, as well as their category and severity. Alerts can also be assigned to individual users to be resolved or returned to the pool after a preset time-out. Our network performance monitoring is done via SNMP / TR-069 / TR-369 (USP) commands and notifications to track any service parameter. You can also fetch alerts from NMS or any other external system.
While there are off-the-shelf network performance monitoring tools, your business needs are unique. If besides monitoring you also need to manage overlapping IPv4 networks using IPv6, provide carrier-grade system availability, implement customized external system integrations, easily manage multi-vendor router configuration, or solve any individual use-cases that off-the-shelf products fail to address – we have the expertise. Contact us to discuss your requirements.
The network performance monitoring solutions are just some of the features that make our device management platform stand head and shoulders above competition, providing you with better control over your customer care tools. See why else UMP is the platform that you need to simplify your operations, improve services, and drive customer satisfaction.
Broadband Service Assurance Platform is a system for monitoring network-related telecommunication services that allows NOCs to perform proactive service maintenance and rapidly resolve network issues.
Learn how BSAP can help you save money, reduce downtime, and improve the quality of service.