How can I know if my devices are supported by Cloud ACS?
Your devices should support the TR-069 device management standard. If you’re not sure whether the protocol is supported, you can easily check this with our TR-069 test.
Do you offer a free trial? How does it work?
Yes, we offer a free 14-day trial. This gives you full access to the platform and its documentation as well as the option to get tips and tricks from our technical pre-sales team.
How is Cloud ACS different from open-source ACS solutions?
AVSystem’s Cloud ACS is a world class product periodically upgraded. Opting for Cloud ACS means access to the support portal and fixing of the issues at almost no time as well as getting rid of investment and maintenance of servers thanks to scalable cloud architecture. Moreover, the scope of Cloud ACS’s functionalities exceeds the definition of an ACS thanks to business intelligence features, configurable dashboards and specialised tools for Customer Care.
How is Cloud ACS priced?
Usage of Cloud ACS is charged on a monthly basis.The pricing is really straightforward and includes standard and optional items. The main determining factor is the amount of devices you connect to the platform.
- X amount of devices (actual amount of devices connected to the platform)
- User account (GUI access)
- Standard support
- Initial setup of the account (including setting up initial business processes)
- Initial training
- Extra user accounts
- Professional services
- Premium support (remote, 24/7 support)
- Additional remote training
How can I receive a quotation?
Simply write to us using the form below or via [email protected]
Can I integrate Cloud ACS with other platforms?
Of course! You can integrate any third-party platform via our API. This also includes adding devices, configuring or removing them or creating specific tasks.
Is Cloud ACS secure?
Yes, Cloud ACS is reliable and secure. The system provides several advanced security measures such as:
- Encrypted HTTPS communication between device and server
- Ability to enable additional authentication of the devices
- Manageable access permissions
What if my devices are behind NAT?
Cloud ACS supports periodic sessions which can be used for monitoring and device provisioning even if the device is located behind NAT. In case of the need for a forced connection from the ACS to the device, Cloud ACS also supports the Connection Request mechanism.