UMP Cloud is an entry level, multi-protocol device management solution deployed
in Cloud. It allows ISPs to optimize processes, automate workflows
and control end-users’ devices.
Remote device management tool in the cloud
UMP Cloud is an entry level, remote device management solution for small and midsize businesses (SMBs). It enables ISPs & enterprises to get the full advantages of a carrier grade ACS server in a SaaS delivery model and bring a top quality of service for the end-users.
How does it work?
Connect any number of devices
UMP Cloud supports TR-069 (CWMP) and any other protocols, all vendors and device types.
Use a single platform
Provision, manage and monitor all devices remotely. Add new devices and let the system grow with your business.
Use API for integration
Integrate UMP Cloud with other systems such as CRM, ticketing system or OSS/BSS.
Perfect solution for BEC, AVM, Mikrotik, D-Link
Automate mass configuration
Benefit from the rich collection of presets for DSL, VoIP, IPTV, LTE, WiMAX and WiFi. Define your configuration and automatically propagate both the common and device-specific parameters across your network. Different configurations can be set on different devices based on a given preconditions.
Perform firmware upgrade & handle exceptions
Prearrange firmware upgrade flows to decide which devices should be upgraded to a specific software version. Any failed updates will be detected automatically – you will be able to check the cause, re-run the tasks automatically or manually and store the most problematic devices in the separate group.
Get control over maintenance tasks
Save your time and perform any group operations on any group of devices at once. Devices can be grouped based on the chosen criteria such as device type, its location or device capabilities. That enables you to e.g. restart devices with high memory usage or add services to a group of clients at a selected geographical location. You will never interfere with the clients’ needs by performing your maintenance work automatically out of rush hours.
Track service performance with proactive alerting
Track the quality of service for end-users’ devices using predefined, ready-to-use monitoring templates and alerts. You can monitor inactive/faulty devices, bandwidth consumption, latency, LTE/BTS, WiFi security or any other parameter available on a specific device type. Use proactive monitoring and alerting for early problem detection and troubleshooting.
Solve the problems on the spot
Diagnose and resolve network problems remotely during a support call to reduce the need for on-site troubleshooting. Call Center CSR (Customer Service Representatives) can access notes and details of the specific device’s performance, reboot it or modify its settings. Most of the problems can be solved using visual tools or Quick Fix actions which make the work easier for non-technical staff.
Run a full set of diagnostics to early detect any network problems. Analyze all the logs of a specific device or device group to find the possible cause and quickly fix the problem. Then you can automatically apply the solution to the specific group of devices or to the whole network.
Secure NBI for OSS/BSS integration
Integrate Cloud UMP with your CRM or OSS/BSS systems with secure Northbound interface (NBI) using SOAP web service. We will support you by providing you with NBI call examples so that you can easily develop your own provisioning flow.
Full auto discovery
UMP Cloud is capable of automatic device registration and retrieving all existing parameters of the device during the first session, ready to be modified or renamed in order to unify the provisioning procedure. This significantly reduces the workload of system administrators, as manual configuration and registration of every single parameter are no longer required.
Compete with the biggest Telcos
Use the carrier-grade solution deployed by the biggest operators to truly compete with them. Gain access to the advanced features for remote management, provisioning and monitoring to improve the performance of your business and deliver best quality services to your customers.
Lean on the high-level security
UMP Cloud ensures the same level of security as the on-site deployments. Its geo-redundant architecture & hosting on the authorized servers ensure increased data loss protection and makes your data truly safe!
Reduce your cost
Save the time and resources you spend on manual network operations such as configuration changes, turning services off/on or diagnosis. Thanks to the remote network management you will be able to better allocate your resources and reduce your costs.
Avoid initial investment
Get access to all advanced features with no upfront payments or initial CAPEX investments. UMP Cloud is offered in a SaaS model so you will get charged only for the real resources used by your devices.
Benefit from free upgrades
Take advantage of using the platform that is constantly being developed and tailored to the customer’s needs - all the upgrades are free of charge and managed by AVSystem. You can also ask for custom functionalities when the need arises.
Implement business intelligence
Use the data provided by UMP Cloud to segment your market and identify various types of your customers. That will enable you to maximize your profits and avoid potential business losses by adjusting your offer and implementing active upselling.
|Equipment needed||None (cloud-based)|
|Easy growing and scaling|
|All modules and features|
|Management protocol support|
|Communication security||TLS with AVSystem’s certificate|
|Training courses and materials||Standard|
|Technical support 24/7||Option to buy|
|Supported management protocols||CWMP (TR-069), HTTP/S (configuration file provisioning), OMA LwM2M|
|Supported device classes||ADSL, VDSL routers, home gateways, FFTx ONTs, LTE devices, 4G mobile broadband routers, IP phones, IPTV Set Top Boxes, 3G/4G Femtocells and more|
|Support of diagnostics||Ping, Traceroute, Download, Upload, Parameter Based Monitoring|
|Monitoring||All features of Unified Device Management Platform|
|Alerting||Based on advanced monitoring extensions|
|Security Features||HTTPS connector for devices and TLS for NBI|
|Inbuilt servers||CWMP, GUI, STUN and XMPP servers for NAT traversal|
Alsatis chose the UMP Cloud Service for the fully featured solution, the ease of deployment, and the cost control it allows us to have. We appreciate the reactive support we had for the adaptations we asked for
Network and Software Development Engineer, Alsatis, France
We needed a TR069 platform for management our IP phones and UMP Cloud was brilliant. During a trial period we stayed really satisfied with what AVSystem has to offer. It is highly configurable and permits good control in any aspect of the devices. The company turned out to be the best in its domain.
Co-Founder, Ubunet, Spain
We are working with AVSystem as a TR-069 ACS provider for quite a long time now and we are very satisfied with their work ethics and technical strength. We always get their engineering support quickly and we do appreciate a feeling of strong back-up that we receive.
Technical Director, Adam, Spain
We needed a TR-69 service provider to help integrate into our network to provide cost effective solutions across a large geographic area. AVSystem seamlessly integrated into our network. We were surprised when we received real-time support from the AVSystem engineers while being on the other side of the world. We have found the company very easy to deal with.
Co-Founder and COO, Frontier, Australia
Request a free trial
Contact us by filling out the form below or send an e-mail to firstname.lastname@example.org.
Your free 30-day
- Demo of full posibilities of UMP Cloud
- Integration with your devices
- Full technical support during the whole trial.