Unified Management Platform (UMP) is a system for telcos that focuses on service activation, configuration and customer problem solving with the use of the market's best Auto Configuration Server (ACS) for all access technologies, TR-069 and all other protocols and all residential and business CPEs.
Our experience in 100+ large UMP deployments worldwide shows that by introducing our platform you will reduce the number of customer care calls by 20-30% and decrease support call duration by 40-50%. Cut down the cost of technical staff onboarding, save the time on manual service management and experience the exceptional return of investment we offer.
Use our platform and integration services to gather all your devices from all access technologies (FTTx, HFC/DOCSIS, xDSL, Fixed-Wireless/LTE) with the use of any protocol (TR-069, SNMP, CLI SSH/Telnet, OMA-DM, USP) – see our full technical specification. We offer on-site training, 24/7 support and integration with any CRM/NMS/OSS/BSS system. On top of that we provide solutions tailored for:
AVSystem’s UMP turned out to be the best solution for our specific service provisioning requirements and planned improvements in customer service. The deployment of AVSystem’s UMP enabled us to enrich our provisioning process and was done within the desirable deadlines and without disruption of any remaining business processes.
Senior Manager Wireline Engineering/Infrastructure,