Unified Device Management Platform
Multiprotocol device management tool for Telcos
UMP allows telco operators monitor, manage and control devices installed in their networks and at their customers' premises.
How does it work?
UMP will be installed on your servers so that you have full control of your network topology.
All the provisioning and monitoring processes will be configured according to your needs. You can also request custom features.
UMP integration with your external systems like CRM, ticketing system or OSS/BSS will be made using flexible NBI.
Highly efficient and scalable architecture
Support for virtually unlimited number of devices, bound only by available resources – proven by existing million-scale deployments. UMP can run in a homo- or heterogeneous cluster, with built-in load balancing and support for redundancy (including geo-redundancy).
Powerful device group mechanism
All managed devices can be either automatically or manually classified in a hierarchy of customizable groups, allowing to meaningfully manage them in bulk, while allowing fine-grained differentiation and parametrization at the same time.
Quality of experience and geo-visualization
Wide range of built-in monitoring and diagnostic tasks help you ensure that your customers always get the experience they expect. Any problems can be displayed on maps, which allow for quick identification where you need to act.
Customer care and self-management
UMP integrates a customizable portal for call center operators, with unified user interface for diagnosing and configuring any device model. There is also a self-management module that allows customers to remotely manage their devices themselves.
Are you looking for a small-scale deployment?
Check out →Cloud ACS, which offers the same reliability and features as a convenient and cost-efficient cloud-based solution.
Dedicated support and training
We offer 24/7 technical support for your deployment and option for custom development. You can also get extensive courses on the TR-069 protocol, device provisioning techniques and methodology, as well as multi-stage training program for the system itself.
Flexible licensing scheme
Request a free trial before buying, and then pay as you grow – you can buy a license for the size of your installation, with the set of features you actually need and use, and then extend it any time when your needs become bigger.
Keep track of any number of devices
Deploy configuration changes and firmware updates with the same ease onto hundreds, thousands, or even millions of devices at once. Let UMP pro-actively monitor for any problems, automatically apply solutions, and generate detailed reports. And in case of any trouble, call our 24/7 support.
ACS installed on-site lets you take full control of your network topology, for example to use a separate secure subnet for management. Let us tailor the feature set for your needs and pay only for what you use – or ask for custom functionalities when the need arises.
Quickly respond to new challenges
Add support for a new device model instantly, without disrupting system operation. Perform even the most complex reconfiguration tasks on groups of devices of any size. And find previously unforeseen features in your equipment by accessing it via multiple protocols simultaneously.
in one place
Replace several systems with one – manage devices via any protocol (TR-069, OMA-DM, SNMP, even Telnet or SSH) through the same user interface and with the same features. You can also integrate our DHCP and AAA solutions and use flexible NBI for communication with external systems.
|Cloud ACS||UMP Standard deployment||UMP Enterprise deployment|
|Intended customer profile||Tier 2 & Tier 3 telcos||Medium to large operators||Large telcos with individual needs|
|Equipment needed||None (cloud-based)||Server or servers||Servers|
|Number of devices||< 20 000||20 000 - 500 000||> 100 000|
|Easy growing and scaling|
|All modules and features|
|Management protocol support|
|Communication security||TLS with AVSystem’s certificate||TLS with customer’s certificate||TLS with customer’s certificate|
|User management||Basic||Comprehensive with fine-grained access control||Comprehensive with fine-grained access control|
|Training courses and materials||Standard||Standard||Dedicated|
|Support for management network isolation||-|
|Technical support 24/7||Option to buy||Option to buy|
|Customizations||-||Option to buy|
|Supported management protocols||CWMP (TR-069), DOCSIS, SNMP, CLI (SSH, Telnet), OMA-DM, Config File (HTTP(S), FTP, TFTP), LwM2M (only 1.0, see Coiote IoT Device Management for latest versions) and others|
|Supported device classes||Residential gateways (xDSL, ETTx, FTTx, xPON, cable, PLC), mobile routers (3G, LTE, WiMAX), business routers, STBs, VoIP terminals, IP phones, femtocells, smart home hubs, smart meters, smart phones, tablets, IP cameras, power management devices|
|Monitoring plugins||Core Network Monitoring (Latency, WiMAX BTS, LTE BTS, Mikrotik, DSLAM), Access Monitoring (DSL, LTE, WiMAX), Service Monitoring (Data, IPTV, Voice, FAP, LAN, WiFi security, Smart WiFi), Generic (Inactive devices, Device log, Recource), Custom monitoring|
|Discovery of new devices||Seamless and fully automatic. Connect device to the system to detect its capabilities|
|Clustering and load balancing||Integrated support|
|External system integrations||North-bound interface for communication with OSS/BSS or other external systems in push and pull models over SOAP or REST web services|
|Graphical User Interface||Web based, configurable with multi-language support|
|System requirements||Runs in Java environment on Linux servers|
|Application monitoring||JMX connector (e.g. Zabbix)|
AVSystem provided us with a perfect solution for service management, monitoring and troubleshooting, which makes the work of Network Operations and Technical Support teams much easier. I am sure that the system will bring us many benefits in the area of cost reduction and quality of service assurance.
COO, M7Group SA
AVSystem’s UMP turned out to be the best solution for our specific service provisioning requirements and planned improvements in customer service. () The deployment of AVSystem’s UMP enabled us to enrich our provisioning process and was done within the desirable deadlines and without disruption of any remaining business processes.
Senior Manager Wireline Engineering/Infrastructure, Sunrise, Switzerland
We have chosen AVSystem UMP over other available solutions due to its powerful and flexible XML scripting language, easy new device integration and non-TR- 069 protocol support. Other systems using standard languages (such as Python or PHP), which were not designed from scratch for device provisioning generate many more problems in such an operational context.
CTO, Ownit, Sweden
AVSystem UMP allows to customize settings for each and every device, which provides particular value on the B2B-market. Moreover, AVSystem UMP made it possible to migrate telephony registries and databases without any interference of services for our clients.
Operations Manager, Bahnhof, Sweden
We find AVSystem Unified Management Platform the most mature product on the market bringing best performance together with a set of advanced monitoring and data mining tools for pro-active problem detection.
CTO, Skymedia, Mongolia
Crash course in TR-069 (CWMP)
Learn more about TR-069 protocol and what are the benefits of managing devices via TR-069
Download UMP brochure
Get an overview of the capabilities of Unified Device Management Platform
Shared infrastructure and SLA maintenance
Learn what is SLA maintenance and what role does shared infrastructure play in the telco business
Zero-touch provisioning for FTTx services
Download this white paper to learn why zero-touch provisioning is a must-have feature in modern device management solutions
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